Privacy Policy
Last Updated: December 2025
Sole Agents Property Management Specialists (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, online forms, advertising campaigns, and property management services across New Zealand.
1. Information We Collect
We may collect the following types of personal information:
Information Provided by You
- Full name
- Email address
- Phone number
- Property address
- Preferred service (e.g. rental appraisal, management request)
- Any details submitted through contact forms or lead forms
Information Collected Automatically
- IP address
- Device and browser information
- Website usage and interaction data
- Cookies for performance, analytics, and improved user experience
2. How We Use Your Information
We collect your information to:
- Provide property management services and rental appraisals
- Contact you regarding enquiries or service requests
- Send updates, marketing communications, and relevant property insights (optional)
- Improve our services, website, and advertising performance
- Comply with New Zealand laws and regulatory requirements
We will never sell or share your personal information with third parties for profit.
3. Sharing of Information
We may share your information only when necessary:
- With trusted service providers assisting with property inspections, maintenance, or tenant screening
- With advertising (e.g. Google, Meta) to improve campaign relevance
- When required by law, regulation, or legal request
All third-party partners follow strict confidentiality and data-security requirements.
4. How We Protect Your Data
We take data protection seriously. Your information is safeguarded using:
- Encrypted systems and secure servers
- Strict access controls
- Compliance with New Zealand Privacy Act 2020
- Regular monitoring and security reviews
5. Your Rights
Under NZ privacy law, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or outdated information
- Ask for your information to be removed from marketing communications
- Withdraw consent at any time
To exercise your rights, email us at admin@soleagents.co.nz.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Provide services
- Fulfil legal obligations
- Resolve disputes
Information is securely deleted when no longer required.
7. Cookies & Tracking
We use cookies to improve website performance, analyse traffic, and provide personalised advertising. You can manage or disable cookies through your browser settings.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Sole Agents Property Management Specialists
Unit E, 112 Bush Road
Rosedale, Auckland, New Zealand
Email: admin@soleagents.co.nz
Phone: 09 375 1488
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
